Terms of service

Overview

This website is operated by Marencove. Throughout the site, the terms "we", "us" and "our" refer to Marencove. By visiting our site or buying from us, you agree to these Terms of Service. Please read them carefully. If you don't agree, please don't use the site.

Our store is hosted on Shopify, which provides the online platform that allows us to sell our products to you.

Who can buy

You must be at least the age of majority in your state, province or country to place an order, or have the permission of a parent or guardian. We ship to the United States and Canada only.

Products

We do our best to show our products and colors as accurately as possible. Every color is photographed in neutral light, but screens vary, so the shade you see may look slightly different from the hat you receive. Sizes and materials are listed on each product page.

Prices and offers

Prices are shown in US dollars, or in Canadian dollars for customers in Canada. We may change prices or end an offer at any time, but the price you pay is the one shown at checkout when you place your order. Offers like Buy 1 Get 1 Free apply as described on the product page and are applied automatically in your cart. Offers can't be combined unless we say so.

Orders and payment

When you place an order, you'll receive a confirmation email. This email confirms that we received your order, not that it has been accepted. We may refuse or cancel an order, for example in case of a pricing error, a stock issue or a suspected fraud. If we cancel an order you've already paid for, we refund you in full. Payments are processed securely by our payment providers. We never see or store your full card number.

Shipping

Shipping times, costs and coverage are described in our Shipping Policy.

Returns and refunds

Every order is covered by our 90-day risk-free guarantee. All details are in our Refund Policy.

Reviews and content you share

If you send us a review, a photo or a comment, you allow us to use it on our website, in emails and in ads, with your first name and last initial. You confirm that the content is yours and true. We may remove any content that is offensive, misleading or unlawful.

Intellectual property

All content on this site, including text, images, logos and designs, belongs to Marencove or its licensors. You may not copy or reuse it without our written permission.

Prohibited uses

You may not use the site for any unlawful purpose, to send spam or harmful code, to collect other people's personal information, or to interfere with the site's security or operation.

Disclaimer

We work hard to keep the site accurate and available, but we can't promise it will always be error-free or uninterrupted. Except for the guarantees we give in our Refund Policy and Shipping Policy, the site and products are provided "as is", to the extent allowed by law.

Limitation of liability

To the extent allowed by law, Marencove is not liable for any indirect or consequential damages arising from your use of the site or our products. Our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms limits any rights you have under the consumer protection laws of your state, province or country.

Privacy

How we collect and use your personal information is described in our Privacy Policy.

Governing law

These Terms are governed by the laws of France. This does not take away any mandatory consumer rights you have under the laws of the place where you live.

Changes to these Terms

We may update these Terms from time to time. The version posted on this page is the one that applies.

Contact

Questions about these Terms? Email us at support@marencove.com.